Privacy Notice and Cookie Policy of
ON-BOARD TV LLC (dba: PLANET IFE)
ON-BOARD TV LLC, hereinafter (PlanetIfe), offers you this digital platform related to information, advertising, marketing, and entertainment, which you can access from a computer, tablet, and/or your mobile device via the internet. For more information regarding the portal www.planetife.com, please consult the Platform’s Terms and Conditions of Use.
We provide this Privacy Notice (the “Notice”) to inform you of how and to what extent we will process your personal data, the purposes for which we will use it, and the security measures we will adopt for its protection and safeguarding.
We will also process the following Sensitive Personal Data: tax identification number; name, email, phone, address, and banking information. By providing your personal data or that of someone else, you acknowledge having their consent for PlanetIfe to process such information to contact them.
- Data Controller
Name: ON-BOARD TV LLC (DBA: PLANET IFE)
Address: 1000 NW 57TH CT, Suite 930, Miami, Fl 33126 – U.S.A.
Phone: +1 (954) 455-5656
Email: [email protected]
Responsible Person: Carlos I. Garcia - Personal Data
We collect the personal information you provide on the registration page marked as mandatory with an (*), as well as optional data not marked with an (*). In addition to the data obtained through the form, we will collect and process some of the following identity and contact data (full name, marital status, nationality, age, address(es), contact phone(s), personal email(s); it is possible that we may obtain other personal data, as well as any other data requested in certain sections of the Platform or that is generated during the use of the Platform today or in the future. Likewise, we may ask you to provide your personal information each time you contact PlanetIfe. Lastly, we may also collect aggregated/anonymous information about your activities during the use of our Platform. - Purposes of Personal Data Processing
At PlanetIfe, we will process your Personal Data, whether necessary or not, for the following purposes:- To provide you with access to our Platform and the products and services offered through it, as well as to ensure that our Platform is not misused.
- To manage and improve the operation of the Platform; for example, by analyzing the content viewed on our Platform, to understand what you like most and to help us develop and improve our Platform.
- To personalize your experience by showing you content on our Platform and in our communications that we believe may interest you.
- Data Retention
We will retain your data for as long as necessary for the purposes outlined above and to be able to respond to your inquiries or process any claims you may have. This notice is based on your consent to collect your data, so we will retain it as long as your consent remains valid and you have not withdrawn it. When we no longer need to use your data, we will ensure it is restricted and can only be accessed if we need to process it for legal purposes, for example, in the context of a legal dispute. - Data Usage and Disclosure Limitations
- Do you need to provide all the information we request? What happens if you don’t provide it? You do not need to provide all the information we request. For example, when we rely on your consent, you control what information you wish to provide and what you do not. When we require you to provide information, we will clearly inform you. For example, when providing your data to access our website, you will see that all mandatory fields are marked with an asterisk (*). If a field is not marked, you decide whether to provide it. If you do not provide the required information, we will not be able to grant you access to part or all of the Platform.
- Do I need to provide accurate and precise data? To offer you our services and improve your user experience, you must provide accurate and complete data. If you suspect that the data we hold is incorrect, please let us know so we can correct it. Please note that you will be responsible for any false or inaccurate statements you make, as well as any damages caused as a result to PLANET IFE and/or our Suppliers.
- Do you need to provide all the information we request? What happens if you don’t provide it? You do not need to provide all the information we request. For example, when we rely on your consent, you control what information you wish to provide and what you do not. When we require you to provide information, we will clearly inform you. For example, when providing your data to access our website, you will see that all mandatory fields are marked with an asterisk (*). If a field is not marked, you decide whether to provide it. If you do not provide the required information, we will not be able to grant you access to part or all of the Platform.
- Data Transfers
We will transfer your personal information, in whole or in part, to companies providing services such as information processing, fulfilling customer orders, payment processing, managing and improving customer data, providing customer service, assessing your interest in products and services, and conducting customer research or satisfaction surveys, as well as for marketing and advertising purposes. These third parties will act as our processors or sub-processors and will have implemented appropriate security measures to protect your personal information. PlanetIfe will transfer your personal data, without requiring your consent, only when necessary or obligatory, under the terms of the California Consumer Privacy Act (CCPA), and in the event of legal proceedings, litigation, and/or requests from public or governmental authorities within or outside your country of residence. We may also share information if we determine it is necessary and appropriate for national security, law enforcement, or other public matters. Additionally, we may share such information if we determine that the transfer is reasonably necessary to comply with our Terms and Conditions or to protect our operations or users. In the event of a business reorganization, merger, or sale, we may transfer all personal information we collect to the relevant third party. In this regard, you agree that PlanetIfe may share your personal data with third parties for the purposes specified above.- Sponsors
Sponsors are companies that sponsor this Platform. We work with them to offer you high-quality content and improve your experience on our platform. For example, Platform content, and particularly third-party content such as movies, series, or news, may be sponsored by our Sponsors. - Suppliers
Suppliers are companies that offer and/or advertise products and/or services through the Platform. If you have requested more information or contracted a product or service from any of our Suppliers, we will disclose your information so they can provide the requested product or service. - Third Parties
To third parties for marketing and advertising campaigns of our allies, clients, and advertisers across different economic activities.
- Sponsors
- Rights
Under the Federal Law on the Protection of Personal Data Held by Individuals, you have the following rights:- Access your data: You have the right to access your data to know what personal information we process.
- Cancel your data: You can ask us to stop processing your data. In such cases, we will continue to retain your data but will not process it otherwise.
- Object to the processing of your data: You have the right to object to the processing of your data, in which case we will stop processing it unless there are compelling legitimate reasons or for the exercise or defense of potential legal claims.
- Right to withdraw consent: When we process your data based on your consent, you have the right to withdraw your consent at any time. We will respect your choice, but the processing of your data before withdrawing your consent will not be affected. If you are not satisfied with how we process your data or with any data request you have made, please let us know; we will review your request and our processes to ensure compliance with the Federal Law on the Protection of Personal Data Held by Individuals. If you remain unsatisfied with our response and actions, you have the right to file a complaint with the data protection authority.
- Access your data: You have the right to access your data to know what personal information we process.
- Data Origin
- Where did we get your data?
We obtained your data directly from you, through direct communication you have made on the platform. - What categories of data do we process? Will we process sensitive data?
For additional information about the data we process, please refer to section 2 of this Notice. Additionally, we confirm that we will not process special categories of data such as those related to racial or ethnic origin, religion, political opinions, etc.
- Where did we get your data?
- Protection of Personal Data
We respect your privacy and place great importance on the integrity and protection of the personal data we hold. Therefore, we are firmly committed to acting responsibly in this regard. In this context, we have adopted appropriate technical and organizational measures to ensure the security of your personal data and prevent its alteration, loss, and unauthorized processing or access, all in accordance with applicable data protection regulations and the highest standards. - Cookie Policy
- What is a cookie?
A cookie is a small text file that websites install on the computers or mobile devices of users who visit them. - What types of cookies do we use?
On this Platform, we use the following cookies:- “Strictly necessary” cookies
- Functionality cookies
- Analytical cookies
- How can I revoke my consent or delete Cookies?
You can accept, block, or delete cookies installed on your device by modifying your browser settings. Refer to the official guides for your browser: - What are the consequences of revoking my consent for Cookies?
You can revoke the consent given earlier for the installation of cookies at any time by deleting the cookies installed on your device or configuring your browser (see the previous question). However, this may impact the functioning of the Platform, making the user experience less satisfactory or even preventing the use of the Platform.
- What is a cookie?
- Updates to this Privacy and Cookies Notice
If we change how we use your data and the purposes for such use, we will update our Privacy Notice and Cookie Policy accordingly to ensure the information we provide remains current. By using the page or portal, entering, or browsing it, you acknowledge this privacy notice, its scope, and therefore accept its content. This Privacy and Cookies Notice was last updated on October 25, 2024.
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Sebastián Mesa
Commercial Director for Central America and the Caribbean
+507 6203 5987
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Laura Rico
Commercial Director Mexico
+52 55 2434 1226
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Laura Rico
Commercial Director Mexico
+52 55 2434 1226
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Laura Rico
Commercial Director Mexico
+52 55 2434 1226
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Laura Rico
Commercial Director Mexico
+52 55 2434 1226
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Laura Rico
Commercial Director Mexico
+52 55 2434 1226
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Sebastián Mesa
Commercial Director for Central America and the Caribbean
+507 6203 5987
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Sebastián Mesa
Commercial Director for Central America and the Caribbean
+507 6203 5987
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Sebastián Mesa
Commercial Director for Central America and the Caribbean
+507 6203 5987
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Sebastián Mesa
Commercial Director for Central America and the Caribbean
+507 6203 5987
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Sebastián Mesa
Commercial Director for Central America and the Caribbean
+507 6203 5987
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Lina Bueno
Commercial Director South America
+57 320 830 9814
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Lina Bueno
Commercial Director South America
+57 320 830 9814
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Lina Bueno
Commercial Director South America
+57 320 830 9814
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Lina Bueno
Commercial Director South America
+57 320 830 9814
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Lina Bueno
Commercial Director South America
+57 320 830 9814
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Paola Solano
Commercial Director for the United States and Europe
+1 954 455 5656
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Lina Bueno
Commercial Director South America
+57 320 830 9814
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Lina Bueno
Commercial Director South America
+57 320 830 9814
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Lina Bueno
Commercial Director South America
+57 320 830 9814
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Paola Solano
Commercial Director for the United States and Europe
+1 954 455 5656
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Sebastián Mesa
Commercial Director for Central America and the Caribbean
+507 6203 5987
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Laura Rico
Commercial Director Mexico
+52 55 2434 1226
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Laura Rico
Commercial Director Mexico
+52 55 2434 1226
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Laura Rico
Commercial Director Mexico
+52 55 2434 1226
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Laura Rico
Commercial Director Mexico
+52 55 2434 1226
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Laura Rico
Commercial Director Mexico
+52 55 2434 1226
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Sebastián Mesa
Commercial Director for Central America and the Caribbean
+507 6203 5987
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Sebastián Mesa
Commercial Director for Central America and the Caribbean
+507 6203 5987
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Sebastián Mesa
Commercial Director for Central America and the Caribbean
+507 6203 5987
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Sebastián Mesa
Commercial Director for Central America and the Caribbean
+507 6203 5987
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Sebastián Mesa
Commercial Director for Central America and the Caribbean
+507 6203 5987
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Lina Bueno
Commercial Director South America
+57 320 830 9814
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Lina Bueno
Commercial Director South America
+57 320 830 9814
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Lina Bueno
Commercial Director South America
+57 320 830 9814
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Lina Bueno
Commercial Director South America
+57 320 830 9814
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Lina Bueno
Commercial Director South America
+57 320 830 9814
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Paola Solano
Commercial Director for the United States and Europe
+1 954 455 5656
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Lina Bueno
Commercial Director South America
+57 320 830 9814
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Lina Bueno
Commercial Director South America
+57 320 830 9814
[email protected]
Airlines Contact:
Laura Ricaurte
Director of Strategic Projects
+57 317 370 4574
[email protected]
Commercial Contact:
Lina Bueno
Commercial Director South America
+57 320 830 9814
[email protected]